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Privacy Policy

Last updated: September 15, 2026

VeoPeak ("we", "us", "the app") respects your privacy. This policy explains what information we collect, how we use it, and how we protect it when you use the app. By installing and using VeoPeak, you agree to this policy.

01

Introduction

VeoPeak is a mobile app that uses artificial intelligence to turn your photos into videos and new images. To provide these features we need to process the content you upload and a small amount of device and usage information. This policy describes that processing in plain language.

02

Information We Collect

2.1 Device identifiers

VeoPeak does not require you to create an account with an email address or social login. The app creates an anonymous session tied to your device. To operate, we collect:

  • A device identifier generated by the app.
  • Device type, operating system and version, and app version.
  • The language and region configured on your device.

2.2 Content you upload

Photos you select from your gallery or camera, the prompts you write, and the templates and settings (quality, duration) you choose. The videos and images generated for you are stored so you can view, save and re-download them from your history.

2.3 Usage and analytics data

To improve your experience, we record how you interact with the app: the screens you view, the features you use, and in-session events. This data is aggregated and is not intended to personally identify you.

2.4 Attribution data

We collect information about how you discovered and installed the app (for example, advertising campaigns or referral links) to measure the effectiveness of our marketing. On iOS this only happens if you allow tracking through the App Tracking Transparency prompt.

2.5 Crash and performance data

When the app encounters an error, we automatically collect a crash report (the type of error and the device state at the time) so we can fix it.

2.6 Push notifications

If you allow it, we store a push token to notify you when a video or image is ready and to send occasional service updates. You can disable notifications at any time in your device settings.

2.7 Purchase and credit records

We keep a record of the credit packs and subscriptions you buy, your credit balance and how credits are spent, so we can grant entitlements and resolve support requests.

03

How We Use Information

We use information to:

  • Generate the videos and images you request and deliver them to your device.
  • Provide, maintain and improve the app's features.
  • Process in-app purchases and manage credits and Pro entitlements.
  • Analyze and enhance performance and experience.
  • Diagnose errors, prevent abuse and keep the service safe.
  • Send service-related notifications (if you allow it).
  • Review content that is reported by users or flagged by our safety systems.
04

AI Processing of Your Content

To create your video or image, the photo and prompt you provide are uploaded to our secure cloud storage and sent to the AI generation providers we work with. Those providers process your content solely to produce the output you requested, under contracts that prohibit them from using it for any other purpose.

We do not use your photos, prompts or generated content to train our own AI models, and we do not sell or license your content to anyone.

Uploaded photos are kept only as long as needed to complete the job and to let you retry it if it fails. Generated results stay in your in-app history until you delete them or they expire.

05

Face Data

Some features (for example Face Swap) work with photos that contain faces. In those cases the facial regions of your photo are processed by the AI model to produce the requested output.

  • We do not perform facial recognition or use face data to identify any individual.
  • We do not create or store biometric templates, faceprints or any other identifier derived from your face.
  • Face data is not used for advertising, profiling or model training.
  • Face data is deleted together with the source photo once the generation job is complete and its retention period ends.

You must only upload faces of people who have given you permission to do so. See our Terms of Service for the rules on acceptable use.

06

In-App Purchases

All purchases are processed through the App Store (Apple) or Google Play. We do not collect, store or process your payment card information. Payment information is handled by Apple or Google under their own policies. We only receive a transaction confirmation in order to grant the corresponding credits or Pro entitlement.

07

Sharing Data With Third Parties

We do not sell personal data. We use the following categories of third-party services to operate the app. Each processes data under its own policy and only for the purpose stated.

AI generation providersReceive your uploaded photo, prompt and settings to generate the requested video or image. They do not receive your device identifier, purchase history or analytics data.
Cloud storage and hosting (Amazon Web Services)Stores uploaded photos and generated results, and runs our servers.
Google FirebaseUsage analytics, push notifications and remote configuration. Receives device identifiers and app events, never your photos.
AppsFlyerInstall-source measurement and attribution. Receives device identifiers and install events, never your photos.
Apple / GoogleProcessing of in-app purchases and subscriptions.

We may also disclose information when required by law, to enforce our Terms, or to protect the rights and safety of our users and the public.

08

Storage and Security

Uploads and downloads use encrypted connections (HTTPS) and time-limited, signed storage links. Sensitive values on the device, such as session tokens, are kept in the platform's secure storage. Access to production data is restricted to authorized staff. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09

Data Retention

  • Uploaded photos: deleted after the generation job completes and its short retry window ends.
  • Generated videos and images: kept in your history until you delete them in the app or their hosting period expires, after which they are no longer available for download.
  • Session, purchase and analytics data: retained for as long as necessary to provide the service and comply with legal obligations.

You can delete individual results from your history at any time. Uninstalling the app ends further collection; contact us if you want the data linked to your device deleted.

10

Your Rights

Depending on where you live, you may have the right to access, correct, export or request deletion of your data, and to object to certain processing. Because sessions are anonymous, we may ask for the device identifier shown in the app's settings to locate your data. Contact us at the address below to exercise these rights. You can also control notification and tracking permissions through your device settings.

11

Children's Privacy

The app is not directed at children under 13 (or the minimum age required by local law). We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us and we will delete it.

12

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page and, where material, announced in the app, along with a new "last updated" date.

13

Contact

For any privacy questions or requests, please contact us: